Trust & transparency
All digital product sales are final. No refunds. Please review the product description and available previews before purchasing.
This policy applies to paid digital books, guides and publications sold by ET COMMERCE LLC d/b/a My Market Book. Purchases include the files and editions identified at checkout; no physical product is shipped. We do not offer voluntary refunds, returns or exchanges for a change of mind, accidental selection, unused files, reading preferences or investment results.
Review the contents, available samples, price, editions and delivery method. You need a compatible PDF reader and a device that can download and store the files. Download your files and keep a personal backup. Only products expressly included in the payment are purchased; saving an unavailable guide or bundle in your bag does not charge you or reserve delivery. A purchase does not include future editions or lifetime online access unless expressly stated.
Contact orders@mymarketbook.com if access is missing or a file will not open. Include the purchase email, receipt, product and a description of the issue. We will investigate and work to restore access or provide a corrected or replacement file where appropriate. Do not send passwords, full card details or sensitive account statements.
Contact billing@mymarketbook.com for duplicate, incorrect or unrecognized charges. Include the receipt or transaction reference. We investigate and correct confirmed billing errors, and provide remedies required by law or applicable payment rules. This is separate from a voluntary change-of-mind refund. Nothing here restricts a lawful payment dispute or statutory complaint.
Nothing in these terms or our final-sale policy excludes rights, remedies or liabilities that applicable law does not allow us to exclude. This includes required remedies for defective or misdescribed digital content, failure to supply a paid product, and incorrect or unauthorized charges. It does not create a voluntary money-back guarantee.
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